Creating Chiropractic Social Proof: The Power of Video Testimonials (Part 3)

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So now that we’ve covered the advantages and disadvantages of the Chiropractic video patient testimonial, let’s look at how you can get started.

What  exactly do you need to get started?

1. A Digital Camcorder or Mini-Cam. You may have an older tape style camcorder that you can hook up to a computer, but it will not work as well. It will require more steps to convert the video, and the video quality will be pretty terrible compared to modern digital and HD quality.

Digital is definitely the way to go here. I highly recommend a HD (high definition) camcorder. If you can’t, or won’t, afford a full blown camcorder you can purchase one of the smaller mini or pocket camcorders which are now available in HD. I’d recommend at least 720p HD quality but 1080p is better yet. You can find one of these smaller mini camcorders at your local superstore, office store, electronics store, and dozens of sites all over the internet. You can easily find one in the $100-$150 range.

One great place to start your digital HD camcorder shopping is at Amazon.com. They are probably the most trusted online store and a great source for some good deals on a huge variety of products. Use the search box below to search for digital camcorders or anything else you’re interested in. Chances are they have it!

2.  A Computer: You’re going to need to own, or at least have regular access to, a computer or laptop capable of handling some basic video editing tasks. You need the computer to access, edit, and upload the video files.  Processing, transcoding, and working with video files can be a pretty resource hogging task, so I recommend a newer computer and not the 9 year old dust box in the basement!

Minimum computer requirements will vary greatly depending on just how crazy you want to be with your video editing.   Newer Intel dual core processors, at least 160-250 GB of hard drive storage space, and 2.0 GB of memory are a decent starting point capable of handling the medium to basic video editing needs of the typical Chiropractor.

This is just  my personal opinion, but I highly recommend HP brand computers. Every HP I’ve owned has been extremely reliable. I still have one that has seen heavy daily use for 8 years!

If you are looking to purchase a laptop for your video editing, I’d highly recommend Toshiba laptops.  I’ve never owned anything else and have never had any issues. Check out some of their great deals currently available at the link below:

3. Video Editing Software: Some sort of video editing software is recommend but not absolutely required. Many of the digital camcorders come with some sort of very basic software to allow you to clip or crop out portions of your clips and combine different clips.   Many new computers also include free basic video editing software which may be enough for your needs.  These  may be all you need to get started if you don’t have the need or desire to make many custom edits to your videos.

Some of the more high quality third party video editing programs will allow you to add post production polishing touches like adding text over your video, adding background music and overlaying logos and other special effects.

4. A Clean, Attractive, and Well Lit Area for Filming. Many Chiropractors elect to dedicate a small room, or corner of a room, solely for the purposes of shooting patient testimonials. A sort of “mini studio” if you will. I think it is a great idea. Having your chiropractic video patient testimonials all shot in the same attractive area gives a sense of unity to your testimonials and looks very professional.

If you have a busy practice I highly recommend filming your video patient testimonials away from the action. Although you may be tempted to want to show how great your practice is, all of the foot traffic and patients performing active rehab exercises in the background is distracting. I’ve seen many great chiropractic video patient testimonials ruined by staff repeatedly walking in and out of frame, patients checking in and out, and other distractions.

It’s all a distracting mess that takes away from the happy patient telling the public about their success with your practice. Don’t let the procedures of your practice take away from the patient’s message. Besides, you can always shoot another video  dedicated to showing all of your practice action in detail!

5. A Website:
Although a website isn’t an absolute necessity it gives a great place to post your videos, and more importantly, more information about you and your practice.

6. A Free YouTube Account: Hosting video on YouTube is free and a MUST. It’s simply the most popular video site and allows you to create your own channel to host your videos. It’s a site with millions of members and you need to be using it to promote your videos and your practice.

7. Other Free Social Media Accounts. Once videos are posted on YouTube and/or your website or blog you need to promote them. You can link to and spread the word about your videos on social media sites like Twitter, Facebook, Myspace, and more. Many of these sites also allow you to post your videos there as well.

8. Procedures. Like any other part of your practice you need to come up with a general game plan for your Chiropractic video patient testimonials.  Having a game plan for patient testimonials will make for higher quality and more efficient procedures.

9. Patient Permission. Many Doctors of Chiropractic overlook this. The fact is you should be getting written permission and a release form from patients. You need to be specifically getting permission to use their testimonials in your marketing. Asking them verbally isn’t enough. Some doctors choose to simply ask and get the release verbally on video at the beginning of the testimonial. While this is certainly better than not documenting the fact that you asked, I still recommend some sort of patient release form.  We’ll be posting a free sample form template soon!

10. Time and Creativity. Like anything else worthwhile; filming, editing, uploading, and promoting Chiropractic patient testimonials takes time.  You need to be willing to devote the time and effort to make your efforts successful.

11. A Written Alternative. While many of your patients are outgoing media hounds willing to jump at the chance of being on camera and potentially on TV or the internet, some are not. For a multitude of reasons many patients are camera shy and prefer to not give a video testimonial. Offer these patients a form to provide a written testimonial. A glowing written testimonial is better than none at all!